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Ontogenesis Technologies

AI & Agentic AI

AI integration into the systems that run your business

Embedding models and agents into ServiceNow, Dynamics 365, Salesforce, SAP and your own applications — safely and reversibly.

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Bundles of blue and green network cables entering a server rack

This is where most AI value is realised and where most AI projects fail. A model in a notebook is an experiment; a model wired into a system of record, respecting its permissions, transactions and audit requirements, is a capability.

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Our enterprise platform experience is what makes this practical. We have worked with the platforms your processes already run on, so integration is a known engineering problem rather than a discovery exercise.

Every integration ships with a fallback. If the model is unavailable, slow or unsure, the process must still complete — degraded, but never stuck.

What you get

  • AI available at the point of work inside existing systems
  • Central control over model access, cost and data
  • A defined fallback path when models fail

What's included

Enterprise platform integration
AI capability surfaced inside ServiceNow, Dynamics 365, Salesforce and SAP workflows.
API and service integration
Model-backed services behind well-defined APIs, versioned and independently deployable.
Model gateway and routing
A single controlled path to models, with routing, caching, rate limiting and spend visibility.
Identity, permissions and audit
AI actions carried out under a real identity, within existing entitlements, and fully logged.
Data protection
PII handling, redaction, residency and retention decided before the first call leaves your network.
Fallback and degradation
Defined behaviour when the model is unavailable or low-confidence, so the process still completes.
Where this applies
  • A successful pilot that cannot reach production because integration is unsolved
  • AI features needed inside a platform your teams already work in
  • Several teams calling model APIs directly with no central control or cost view
  • Data residency or privacy requirements that rule out the default approach
Technologies
  • ServiceNow
  • Microsoft Dynamics 365
  • Salesforce
  • SAP S/4HANA
  • Azure
  • AWS
  • FastAPI
  • Kubernetes

Related capabilities

Ready to talk about AI & LLM Integration?

Tell us about the process or problem, and we'll tell you plainly whether this is the right starting point.

Plan your integrationSee our methodology

Or reach us directly at info@ontogenesistechnologies.com · +91-9999101853