Industry

Enterprise & professional services

For organisations whose product is expertise: make institutional knowledge findable and reduce the administrative drag on billable people.

Industry challenge
In expertise-led organisations the core asset is knowledge that lives in people and in documents nobody can search. Skilled staff spend significant time on proposals, reports, internal requests and administration rather than on client work. Onboarding is slow because context transfers by conversation.
AI opportunity
This sector has an unusually direct value equation: time recovered from senior people has a measurable rate attached. Knowledge retrieval, drafting support and internal service automation all address that directly, and the content needed to ground them usually already exists.
Solution
Permission-aware knowledge assistants over past work, methodology and policy; drafting support for proposals and reports in your own formats; internal service agents for IT, HR and finance requests; and automation of back-office document processing.
Business outcome
Faster access to what the organisation already knows, less administrative load on billable staff, and shorter onboarding.

Where this shows up in practice

Institutional knowledge assistant

Citation-backed retrieval across past work, methodology and policy, filtered by entitlement.

Proposal and report drafting

First drafts assembled from prior work and approved content, in your formats.

Internal service agents

IT, HR and finance requests resolved end to end with escalation paths.

Back-office automation

Timesheets, expenses, invoicing and supplier documents processed automatically.

Onboarding copilot

Guided access to the context new joiners currently acquire by asking colleagues.

Engagement and utilisation forecasting

Pipeline and capacity forecasting to support resourcing decisions.

What we design around

Bring us the specific process or constraint. We'll tell you plainly whether AI is the right answer for it.